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Ways To Minimize Costly Damage To Your Laptop Computers


LCD screen

The LCD screen of a laptop is made of glass and is easily damaged. It accounts for 40 per cent of the laptop’s value, therefore replacing it would be costly.


Users should not push the glass with their finger or any object because such pressure on the glass may cause a permanent “bruise” like effect, or cause the glass to crack, both of which are irreparable. Also, the LCD screen should not be twisted or bent as this will also cause the glass to crack. These types of damage are not manufacturing defects and therefore are not covered by the manufacturer’s warranty.


To avoid bruising or cracking of the LCD glass the laptop MUST be transported in a carry bag specifically designed for laptop computers.   Do not force items into the bag that will cause undue pressure to the LCD top cover as this will damage the LCD glass and other internal components. There should be a small gap around the laptop when it is in the bag slot, or the bag slot should not compress when the laptop is removed.


Additionally one should never sit or stand on the carrying case and/ or laptop computer, or stack heavy objects onto it.


Additional protection for the LCD screen can be obtained by placing a thin piece of cloth between the keyboard and screen. The cloth MUST lie flat and not folded that impedes the hinge mechanism.


Hard Disk Drive

The laptop’s hard disk drive (HDD) is susceptible to damage through sudden shock and the disk surface can be scratched thus damaging the information held on the disk. This is the most common cause of HDD failure and is not a manufacturing defect.


Users should wait for the HDD indicator light to go out before they move the computer.


Additionally, take extra measure to ensure that the laptop computer is not dropped or subjected to sudden impact, even in the carry bag.


HDDs are a significant expense. Also, no one wants to lose any stored data and the only method to secure this data is to routinely backup to external media.


Users should adopt a habit to keep at least two copies of the data just in case one of the data storage is damaged or malfunctioned, you still have another source to retrieve your needed data.


AC/DC Adaptor

DO not wrap the power cords around the AC/DC Adaptor as this creates excessive stress where the lead joins the adaptor body which will cause premature failure of the leads.


The adaptor should NEVER be operated with leads wrapped around the adaptor body.


When transporting the AC/DC Adaptor, please adhere to the following advises:

1)     Loop the DC and AC cables loosely between the fingers and place the Adaptor in the bag.  Do not wrap these leads around the Adaptor body;

2)     DO NOT use the cable to knot tie the loops;

3)     DO NOT crimp the cables;

4)     DO NOT store the adaptor in the carry bag where it could put pressure on the laptop LCD as it might damage the LCD screen.


Cables and Connectors

Users should ALWAYS carefully remove all cables from the laptop computer before packing it into the carry bag.


Do not leave the DC lead from the AC/DC Adaptor connected to the laptop as this will damage the laptop’s main electronic assembly and the cost of replacement can be significant. Always remove the DC lead before placing the laptop in the carry bag.